Privacy Policy

Privacy Policy | SunDuct Clean Air Solutions LLC

Privacy Policy

SunDuct Clean Air Solutions LLC (“SunDuct Clean Air Solutions LLC,” “we,” “us,” or “our”) respects your privacy. This policy describes how we collect, use, and safeguard information when you visit our website, submit a form, or communicate with us.

← Back to home

1. Information we collect

When you request a quote or service from SunDuct Clean Air Solutions LLC, we may collect your name, phone number, email address, service address, preferred appointment details, and any message you choose to provide.

We may also collect technical data such as browser type, device type, and general location derived from IP address, to improve our website and prevent abuse.

2. How we use your information

SunDuct Clean Air Solutions LLC uses the information you provide to respond to inquiries, schedule appointments, send service-related messages, and improve our customer experience. We do not sell your personal information to third parties.

3. Cookies & similar technologies

Our website may use cookies, local storage, pixels, or similar technologies to operate the site, remember preferences, measure traffic and performance, reduce fraud, and support embedded tools (such as maps, chat, or forms).

Some cookies are set by us (first-party); others may be set by trusted service providers we use for hosting, analytics, or customer messaging. You can control or delete cookies through your browser settings; disabling certain cookies may limit how the site functions.

4. SMS / Text Messaging Program

Program purpose & message types. When you optionally provide your mobile phone number and check the SMS consent box on our website forms, you agree to receive customer-care SMS messages from SunDuct Clean Air Solutions LLC at that number regarding your quote request, appointment scheduling, service updates, and follow-up communication related to services you requested. Consenting to SMS is not required to submit a quote or service request; you may leave the SMS box unchecked and we will still contact you by phone or email.

Message frequency & charges. Message frequency varies based on your requests and appointment activity. Message and data rates may apply — check your wireless carrier plan.

Opt-out instructions. You may opt out at any time by replying STOP to any message from SunDuct Clean Air Solutions LLC. After you send STOP, you will receive a confirmation message and no further messages will be sent. To resume receiving messages, opt in again through our website.

Help. For help, reply HELP to any message, or contact us at info@sunductcleanairsolutions.com or +1 772-577-2765.

Carrier disclaimer. Wireless carriers are not liable for delayed or undelivered messages.

Age restriction. The SunDuct Clean Air Solutions LLC SMS program is intended only for individuals who are at least 18 years of age.

No third-party sharing of SMS opt-in data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Email and form submissions

Website form submissions are delivered to our team at info@sunductcleanairsolutions.com for follow-up. Third-party form or hosting services may process submissions on our behalf under their own security practices, solely to deliver the service to you.

6. Data retention & security

SunDuct Clean Air Solutions LLC retains information only as long as needed for business, legal, or regulatory purposes. We use reasonable administrative and technical safeguards to protect your information; no method of transmission over the Internet is 100% secure.

7. Your choices

  • Request access to or correction of your personal information.
  • Opt out of marketing emails using the unsubscribe link when provided.
  • Opt out of SMS at any time by replying STOP to any message.

8. Children’s privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date below will reflect the latest version.

Last updated: April 24, 2026

Scroll to Top